PC Musician
Technique : PC Musician
With interface standards and user
requirements changing all the time, the audio interface marketplace is a
volatile one. We catch up with representatives of eight leading
manufacturers for the inside track on the future of audio I/O hardware.
Back in SOS September 2004, we gathered
together the thoughts of music PC manufacturers in a 'round table'
discussion, which proved very popular with SOS readers and with
manufacturers. The latter were finally able to explain why they chose
the components they did for their PCs, how they managed to keep them
quiet and cool, and what steps they took to make sure they were as
reliable as possible.
In our latest round table, we turn to audio
interface manufacturers, who are the best people to explain why they
choose to support the formats they do in their current product ranges
and what formats they are likely to support in the future. After all,
this is a time of great change, and there are uncertainties about how
long the well-established PCI slot will continue to appear on new PC
motherboards, whether or not PCI Express products will take over, or
whether we'll all make the move to USB and Firewire audio interfaces.
Given the almost inevitable compatibility problems caused by the huge
variety of available PC motherboard chipsets, we also hoped to find out
more about how manufacturers test their new products before release.
Representatives from Echo Audio, Edirol, ESI, M-Audio, MOTU, RME,
Terratec and Yamaha were kind enough to agree to answer our questions.
PCs featuring Intel's PCI Express slots have
now been available for over a year, yet not a single PCI Express audio
interface has yet been released. What do you think of this new format's
audio capabilities and do you anticipate developing new products that
support PCI Express?
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Matthias Carstens, RME (Matthias):
"A PCI Express core is much more complicated than a PCI core, so it
makes no sense for the pro-audio industry to invest a year or more in
designing one, when a complete solution will be available sooner or
later from specialised sources. PCI is everything one needs for 'normal'
usage. PCI Express is only helpful for professional multitrack users,
who exceed the typical PCI limits. For example, when using multiple HDSP
MADI cards (each with 64 I/Os), PCI Express is expected to push the
limits significantly. Therefore it is no surprise that we do have plans
to have the MADI card ported to PCI Express, but no date so far.
"It might be interesting to note that the first PCI
Express Firewire cards are available. First tests show that everything
works as usual. This is a good sign, as a complete disaster (crackling
all over the place, despite the high transfer rate) would have surprised
nobody in the audio world. Further tests with multiple Firefaces
running at 192kHz will be necessary to check the limits of PCI Express
audio operation. If this works better than before (so far, all Firewire
is PCI-based), more audio will surely find its way to this new platform
even faster."
Claus Riethmueller, ESI (Claus): "PCI Express is at least as advanced and flexible as PCI or PCI-X [extended].
However, it's not compatible, making development more complex for
hardware vendors at this moment. In any case, PCI Express is certainly
on the agenda of ESI Professional for future developments."
Milo Street, Echo (Milo): "We're
still evaluating PCI Express and probably will be developing products to
support it in the future. One potential advantage over PCI relates to
quality of service and the ability to allocate bandwidth. This could
potentially allow lower latencies than PCI, which is already better than
Firewire or USB."
Bret Costin, M-Audio (Bret): "PCI
Express promises increased bandwidth but our customers are currently
well-served by our Firewire-, USB- and PCI-based products. Few of
today's computers have spare PCI Express slots available for use with
audio, and audio-chip manufacturer support for PCI Express appears to be
non-existent at this time."
Phil Palmer, Edirol (Phil): "We
currently have no plans for any PCI Express devices. Edirol/Roland have
led the development of USB interfaces on PC and Mac and we work closely
with Apple on Firewire products. We feel that concentrating on these
core technologies is the best way to bring innovative new products to
market. The PCI Express protocol is still very new and, like all
high-speed serial technologies, may be more suited initially to the sort
of continuous unidirectional transfer that characterises disk
controllers and graphics cards."
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Mario Michel, Terratec (Mario):
"Terratec Producer's PCI audio systems are always based on dedicated PCI
audio controller chips such as the VIA1712(24). Until now we are not
aware of a standard PCI Express audio controller chip, so we cannot plan
in that direction. Anyway, PCI Express is mainly useful for huge
quantities of audio channels (for example, MADI) and we do not plan such
a device in the near future."
Peter Peck, Yamaha (Peter): "Yamaha
cannot comment on any new development areas we are investigating. Our
development currently focuses around the mLAN products we have (and are
still continuing to release), as the requirements for our users are more
than met by the capabilities of the IEEE1394 buss. Currently, there is
no immediate need to develop support for PCI Express when we can already
achieve channel input and output counts over mLAN which exceed even the
most demanding of audio situations. However... never say never!"
Jim Cooper, MOTU (Jim): "As leading audio interface manufacturers, MOTU take a serious look at all new I/O technologies."
The Round Table Panel
Milo Street, Chief Technical Officer, Echo Digital Audio (www.echoaudio.com)
Echo Digital Audio manufacture a complete range of
multi-channel, DSP-based audio interfaces using PCI, Cardbus and
Firewire technologies.
Phil Palmer, Product Specialist, Edirol Europe (www.edirol.co.uk)
Edirol cover all types of audio interface for Mac
and PC, using USB 1.1, USB 2.0 and Firewire, starting from the
straightforward UA1EX all the way up to 10-in/10-out 24bit/192kHz
rackmount devices such as the UA1000, UA101 and FA101.
Claus Riethmueller, Head Of Sales & Marketing, ESI Professional (www.esi-pro.com)
ESI offer a full range of products for the home
recording and professional project studio market, including PCI audio
interfaces and USB devices for the digital home DJ market.
Bret Costin, VP of Engineering, M-Audio (www.m-audio.com)
M-Audio offer more than 20 interfaces of varying
configurations, from entry level to professional, using PCI, USB and
Firewire technology.
Jim Cooper, Director of Marketing, MOTU, Inc. (www.motu.com)
MOTU are leading developers of PCI and Firewire
audio interface products. Their Firewire interfaces include the 828mkII,
896HD and the buss-powered Traveler. Their PCI line consists of the
PCI-424 system, to which up to four breakout interfaces can be connected
for a maximum of 96 simultaneous channels in and out.
Matthias Carstens, President, RME (www.rme-audio.com)
RME design and develop professional digital audio
interface solutions. The company's range of PCI cards extends from the
all-in-one HDSP 9632 (featuring analogue, ADAT, SPDIF and MIDI
interfacing) up to the 64-channel HDSP MADI card. Using Cardbus and
various external breakout boxes, RME also offer professional portable
laptop-based multitrack solutions.
Mario Michel, Product Management, Terratec Producer (http://audioen.terratec.net)
Terratec Producer is part of Terratec Electronic,
which is mainly a manufacturer of PC and Mac consumer retail audio and
video products. The company have continuously expanded their product
range, which now includes professional audio systems and soundcards
including the DMX, EWX, EWS and Phase series.
Peter Peck, Marketing Manager, Music Production, Yamaha-Kemble (www.yamaha-music.co.uk)
Yamaha Corporation manufacture a complete line of
professional audio and musical instrument products for sound
reinforcement, recording, post-production and live performance
applications. Yamaha mLAN technology provides the ability to route
digital audio/music from one device to another without physically
changing the cable connection, and mLAN hardware and software devices
work individually, or cohesively with other computers or mLAN devices,
in conjunction with built-in IEEE 1394 Firewire ports.
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The Death Of The PCI Card
With the introduction of PCI Express and the
popularity of both USB and Firewire audio interfaces, many musicians
are beginning to view the PCI soundcard as an endangered species. How
long do you think it will be before the PCI audio interface dies out
altogether, like the ISA standard before it?
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Claus: "At the moment, PCI and
PCI-X are providing the most cost-effective audio solutions, either in
the high end when a lot of I/O channels are required (like our MaXiO
range of products) or for the entry-level market (with products such as
Juli@ or ESP1010). PCI allows extremely affordable solutions that are
not possible via USB or Firewire at the moment with similar pricing or
the same level of audio quality. Simply because of that, we will see PCI
audio devices for quite some time into the future. Ultimately, PCI
Express will replace PCI and will establish itself as an important
alternative to Firewire and ultimately USB."
Jim: "MOTU's current PCI-based
systems still have a performance advantage over Firewire and USB
products, even second-generation Firewire B (800Mbit) and USB 2.0
(480MBit) products. And our sales reflect this. MOTU PCI systems are
still very attractive to many users — typically high-end customers who
need the highest quality A-D/D-A money can buy, large channel counts,
varied I/O formats, very low latency and the large-scale,
inter-interface matrix mixing offered by our PCI424 family. We believe
our PCI424 system is the very best native system that money can buy."
Bret: "It will likely be a few
years longer. Soundcard performance was quite different between ISA and
PCI, as the latter offered a serious advantage over ISA. The
improvements today are more incremental, and as a result the push is not
as aggressive to adopt these new technologies."
Mario: "Our development focus is
USB 1.1/2.0, as well as IEEE1394 Firewire 400/800. We do not plan any
new PCI audio systems in the near future and will continue to update the
current PCI system drivers and software for a long time. We will sell
our PCI-based systems for as long as our customers are willing to buy
them, and I'm sure that will be the case for the next two to three
years."
Phil: "This is really difficult to
foresee, and I suspect that they will be around (certainly at the lowest
price points) until PC manufacturers stop including PCI slots in their
designs."
Matthias: "At least five more years. IMHO."
Milo: "The audio advantages of PCI
Express over PCI aren't as great as they were for PCI over ISA. Also, it
could be a while before PCI slots are no longer supplied on
motherboards (it took several years for ISA to go away), so a PCI audio
interface purchased today should be usable for quite some time. However,
I would expect most manufacturers to eventually either migrate to PCI
Express or solely support the serial interfaces."
Peter: "In my experience, musicians
simply like the flexibility of external devices — being able to move
their hardware from computer to computer as their systems naturally
evolve and not having to open their PCs. Additionally, with the
increased use of the laptop in music production, external devices are
increasingly more desirable to the customer. This flexibility allows
customers to keep their external devices longer than a card-based
product, thus increasing its 'value for money' and lifespan. That demand
for product longevity and flexibility has reduced the emphasis on the
PCI buss, and I suspect that this is another factor that makes it appear
that PCI is 'endangered'."
Typical Customer Problems
What are the most typical interface problems reported by your customers, could they avoid them and, if so, how?
Phil: "The two commonest problems would have to be
installation issues and noise in the audio signal. The first issue could
be avoided with some reading of the manual — clichéd as that statement
is. In the vast majority of cases, our support staff merely run through
the procedures in the manual and this solves the problem. That, plus a
little care over what software and hardware is installed on the
customer's computers, probably covers 50 to 60 percent of calls.
"The second issue is one that has been covered (extensively and well) in previous issues of SOS
and primarily relates to laptop use with buss-powered interfaces. This
is almost always due to the design of the laptop and its power supply,
whereby multiple double-insulated circuits connected by the audio
interface end up with noise on the audio input (ie. a voltage difference
between grounds). If you must use a laptop for your DAW, the simplest
way to avoid this problem is by buying one from those specialist
suppliers who advertise in SOS, that has been built for audio use."
Jim: "All MOTU products are accompanied by a
thoroughly written, well-indexed printed manual for both Mac and PC. As
you might expect, we find that the vast majority of customer issues
could be resolved by reading and understanding the information in the
manual. For further information, users can check our technical support
database at www.motu.com. We also recommend that users always check for the latest drivers and other software updates at www.motu.com.
Between the manual, the tech support database and the latest software
updates, most users experience quick and easy resolution of any issues
that arise."
Bret: "The single biggest issue we're aware of from
our customers is system configuration. When a computer is not
configured correctly, the user can experience errors such as IRQ
conflicts, devices not being recognised, pops and clicks in audio, and
so on. Our large technical support team spend much of their time helping
our customers to ensure that their computers are properly optimised for
audio."
Mario: "If a customer is asking for support he
mostly just needs some help to set up his complete hardware and software
system (BIOS, OS and audio application settings). We try to avoid these
problems by offering as much information as possible in the manual."
Peter: "Just general PC issues really, such as non-standard setups, illegal software cracks and general PC maintenance issues."
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Firewire Versus USB 2.0
Now that both Macs and PCs have USB 2.0
ports, it's perhaps surprising that so few USB 2.0 audio interfaces have
been released. Does Firewire offer you inherent practical advantages
over USB 2.0, or are there other reasons for USB 2.0's limited support?
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Phil: "We have worked very closely
with both Microsoft and Apple to ensure that USB 2.0 support within the
OS works perfectly, and this may be why we are the only manufacturer
that offers USB 1.1, USB 2.0 and Firewire products that work on both
platforms. Now that the OS issues have been sorted out, there are no
inherent advantages in Firewire. Of course, the other manufacturers may
need time to catch up..."
Claus: "In short, Firewire has no
real practical advantages compared to a properly designed USB 2.0 audio
interface. However, developing a USB 2.0 audio device that provides the
stability required in the pro audio world is not as simple as it might
look — in fact, considering the number of components available for
development, it is definitely more difficult compared to the design of
Firewire audio devices, at this moment. However, once development is
completed, USB 2.0 devices can be produced in a more cost-effective way
than Firewire devices, and that means that the number of USB 2.0 audio
devices on the market will increase in the future. USB 2.0 has the
potential to replace Firewire completely in the long term. It's
happening already for non-audio peripherals and it will happen for audio
interfaces as well."
Mario: "Right now there are lots of
USB 1.1 audio devices in the market because dedicated USB 1.1 audio
controller chips such as the TI TAS1020 or TUSB3200A are available. It
seems that chip manufacturers are not willing to produce chips just for
the MI/pro-audio market but only for the bigger quantity PC/Mac consumer
retail business. Here good driver support from the OS suppliers is
necessary (ie. Windows class-compliant or Mac Core Audio support). For
Mac and Windows it took quite some time to get working OS-based USB 1.1
driver support. USB 2.0 class-compliant driver support with XP is
available now but is still not for Mac OS X Core Audio. The reason might
be that there still are no dedicated USB 2.0 audio controllers
available.
"At the moment, Firewire and USB 2.0 audio devices
need a lot of development work, because the USB 2.0 and Firewire audio
controllers do have to be built by using standard (not audio dedicated)
components. First, such a solution increases the price, and USB still
indicates a lower price. On the other hand, to start twin developments
at the same time needs a lot of resources. After having Firewire
products in the market we're now developing USB 2.0 products."
Milo: "Firewire was designed from
the start as a media interface, and industry standards were adopted
early on for streaming audio and video. Apple have done a good job of
formalising this and include multi-channel Firewire audio support in OS
X, with no need to develop specialised drivers for each piece of
Firewire gear. Streaming media support and high-speed data rates were
added to USB as an afterthought and the standards lag accordingly. Also,
there are currently no turnkey solutions, such as BridgeCo controller
chips for USB 2.0, forcing manufacturers to 'roll their own'."
Jim: "From a performance
standpoint, Firewire A (400Mbit) and USB 2.0 (480Mbit) are fairly equal.
Firewire B ups the ante, with 800Mbit performance. USB 2.0 is very much
a viable format for audio I/O, especially for Windows, where it
historically has been most pervasive, and I think the marketplace is
likely to see more USB 2.0 audio interface products emerge as time goes
on. I think the inequality in market presence between Firewire and USB
2.0 is due to the fact that USB 2.0 is relatively new compared to
400Mbit Firewire."
Peter: "Firewire connectivity is
essential for mLAN communication. Why Firewire? Because it allows
communication without a computer in the network. We can now transmit
digital audio, clock and MIDI data from instrument to instrument and
device to device without the need for a host computer — a feature that
is becoming increasingly important as live performance setups become
more technologically advanced. Unfortunately, USB still carries the
image it collected in v1.1, that it cannot handle high volumes of data
in a reliable manner. Firewire also gives the advantage of still being
scaled upwards, with 800MBPS now commonplace on new Macintosh
computers."
Bret: "There is currently no
cross-platform audio-class driver support for USB 2.0, and M-Audio's
Firewire product line is flexible in terms of being buss-powered and
therefore highly mobile. Another issue is that USB 2.0 audio devices are
resource intensive compared to Firewire audio devices: an 8x8 USB 2.0
interface uses a lot more CPU resources than a similar 8x8 Firewire
interface."
Matthias: "Of course [Firewire offers advantages].
The whole format and underlying technology is better suited to
streaming audio at low latency with low CPU load. Therefore USB 2 never
had and will never have a bright future as an audio interface format."
Yamaha's mLAN protocol is now available for
both Windows and Mac computers and provides connection and control of a
musical network via Firewire cables, but until recently support was
restricted to devices equipped with Yamaha's own Firewire controller
chips. Now that BridgeCo controller chips are also supported, and that
over 100 manufacturers are part of the mLAN Alliance, are lots more
mLAN-compatible products going to be found in recording studios
worldwide?
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Peter: "Yes. During August, Yamaha
released more mLAN-compliant products (the S90ES Synthesizer and the
AW2400 Digital Audio Workstation), so the network continues to expand.
Implementation of mLAN into existing hardware is also becoming a
reality, with expansion boards for the Yamaha digital mixers. The mLAN
protocol continues to evolve, allowing different types of device
(synths, mixers, DAWs and so on) into the network. Various companies,
including CME, have also recently announced mLAN support for their
products, which, with the new chipsets, makes mLAN even more tangible
for many users."
Mario: "Hopefully! I cannot speak
for our competitors but we already have Firewire mLAN support for one
Terratec Producer product (Phase 24 FW). The first candidate software
will be released end of September."
Claus: "No."
Jim: "MOTU's Firewire products have
always been focused on providing high-quality, high-performance audio
I/O to and from the computer (both Mac and PC). This focus allowed us to
bring the very first Firewire audio interface (the 828) to market in
2001. However, we've been keeping a close eye on mLAN."
Phil: "I suspect that there will
not be lots of mLAN-compatible products released. The protocol is yet
another layer on top of the 1394 standard and therefore adds to the
complexity of full OS support from hardware manufacturers."
Bret: "We see mLAN as another
ill-fated additional standard that never offered much more than
class-compliant drivers. Apple and Microsoft are committed and required
to update their class drivers, while mLAN is not maintainable at that
same operating system level, limiting its reach and potential
effectiveness."
Matthias: "We don't think so."
Do you think that the popularity of Firewire
audio interfaces has been affected by the hot-plugging problems that
have fried some musicians' Firewire ports, motherboards and peripherals,
and what, if anything, are you doing to minimise the risks on your own
Firewire products?
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Milo: "Not especially, since
hot-swapping is a convenience most users can live without. Our Firewire
products have their own internal power supplies and don't rely on cable
power, which I assume has been the primary source of the problems. We
haven't had any issues with hot-plugging our boxes."
Phil: "I think that this may have
affected the popularity of some manufacturers' products rather than
Firewire interfaces in general. Our products have circuit protection
built in, to minimise any chance of failure, and we've never had any
damage reported, to the best of my knowledge."
Claus: "We had no serious problems of this kind with our Firewire devices."
Bret: "M-Audio products adhere
rigidly to the Firewire industry standard and pass stringent internal
testing. Beyond that, we have designed an extra robustness into our
Firewire products. M-Audio are being pro-active in investigating any
issues that may adversely affect our customers. We educate users on the
risks of hot-plugging and steps to avoid problems with inserts inside
our packages and on our web site."
Jim: "MOTU Firewire interfaces are
carefully engineered and rigorously tested. We are well aware of the
potential hazards of hot-plugging the Firewire connection and have taken
all necessary precautions in our design and manufacturing to prevent
this type of problem. We have thousands of satisfied customers who use
their MOTU Firewire interface every day without incident."
Mario: "Maybe! With Terratec
Producer Firewire systems I never heard of such a problem and we've
never had any customer feedback in that direction."
Matthias: "Not at all. The Fireface
does not use buss power. It needs too much current, so this option was
removed early in the development process. When we became aware of the
power spike problems we also removed the power connections between the
(hub) sockets in the Fireface, so Firewire power is not passed through
to other devices."
Peter: "No. We do not believe such
issues have affected Firewire popularity, and believe this is just
journalistic scaremongering. It is still the easiest and most versatile
communication protocol. We can honestly say we have never seen an mLAN
device fry a computer's ports."
What range of PC system chip-sets do you
test your audio interfaces with before release, so that they are
compatible with the vast majority of hardware? Given the almost infinite
number of combinations of PC components, is it inevitable that a few
systems will always end up incompatible with some product?
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Milo: "We test on a wide range of
in-house PCs and Macs, from low-end machines to multi-processor systems,
as well as beta-testers' machines external to Echo. But
incompatibilities will inevitably arise. As an example, one particular
Southbridge chip recently gave us problems due to incorrect BIOS
settings programmed by the motherboard manufacturer. The chip-set worked
properly in some systems but not others. These things can be tough to
track down."
Phil: "We utilise two phases of
testing. First, there are official test sites in Japan maintained by PC
vendors (including Apple) that allow us to test a wide range of current
retail models. This would probably mean that between 50 and 60 models of
computer would be tested with each of our products. Second, we assemble
new PCs in our labs when any major new chip-set release is made by
Intel, VIA, SiS, ALi and so on, and use these for testing and
development. The combination of these two methods means that a very
large number of machines is tested with every product that we produce.
That's probably the reason why we rarely have compatibility issues,
although it is impossible to give guarantees, due to the enormous
variability of the software/hardware combination."
Claus: "In principle, it is
inevitable. However, with proper testing there are actually very few
cases of incompatibility that cannot be resolved these days. This is
different to the situation a few years ago, where the performance and
compatibility differences between the various main board chip-sets
caused a lot of work for engineering and technical support. At the
moment, it is enough to make sure to test every modern chip-set (or
Firewire/USB controller chip for specific devices) with two to three
different main boards (or controllers) from different vendors during the
development of the product to ensure a very high rate of compatibility.
After the product has been released, the tests continue, depending on
the input from technical support."
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Matthias: "We test with lots of
computers that we gathered over the years. Plus newer models, of course.
RME's big advantage is that all our devices use the same core
technology. All our PCI cards use the same PCI core and thus show the
exact same compatibility range. That makes testing and a prediction of
compatibility much easier. Thanks to our technology, we were able to
implement several workarounds for performance and functional flaws of
some chip-sets. Sometimes there was no workaround, but then the
manufacturer came up with a driver fix. In this way RME's PCI and
Cardbus cards have become exemplary regarding performance and
compatibility."
Bret: "Over the years, M-Audio have
developed a wide compatibility test suite, and we are pro-active in
acquiring new-generation systems, motherboards and chip-sets to test our
product line with. Our experience has been that by using this test
environment we have only rarely seen an incompatible system in the
field."
Jim: "MOTU thoroughly test our
products before we bring them to market, with our extensive in-house
test bed as well as an extensive outside beta-testing pool. Over the
last 20 years, we've learned how to cover all the bases to ensure that
our products are ready for the marketplace. While individual
incompatibilities invariably arise in the PC world, they are infrequent
enough that we have been able to promptly address them."
Mario: "Terratec Producer is part
of Terratec Electronic, which is mainly a manufacturer of PC/Mac
consumer retail audio and video products. Therefore we have access to a
very well-equipped test department and can make these compatibility
tests with nearly all main board chip-sets available. Because of that we
can reduce incompatibility problems to a minimum."
Peter: "With our R&D teams
around the world, we work very closely with all the major computer
developers. As a small example, we have programming staff regularly
posted within Apple in Cupertino, working alongside their Core Audio
developers to make sure that the mLAN implementation works consistently
within the Apple operating system. We also have worked closely with AMD
and other PC manufacturers to guarantee a wide range of compatibility. I
believe that this is a pretty unique situation and shows how closely we
work with these companies to make sure that our hardware and software
solutions perform correctly."
So there we are. It looks as if PCI Express will
eventually prove popular for audio interfaces, but only once mainstream
manufacturers develop suitable interface chips that can be pressed into
service by the specialist audio community, and we may end up with even
lower audio latencies as a result. However, some manufacturers look
likely to stick with Firewire-based interfaces, especially as new and
faster variants of this standard appear.
Most companies seem to think that PCI slots will be with us for at least another two years, and possibly five or more, but USB 2.0 audio interfaces face a more mixed reception, as does support for Yamaha's mLAN protocol. While a few fried Firewire chips have been found around the world, most of the audio interface manufacturers either avoid self-powered devices altogether or include measures that protect their products, which is reassuring. Finally, the old belief that manufacturers only test their products on computers that have Intel chip-sets is finally disproved, with some companies utilising 60 or more different PCs to ensure the widest compatibility.
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